Shipping Policy

At www.koolila.com, we aim to deliver your order quickly and securely across Europe.

🚚 Shipping Options & Fees

• Express Shipping: $9.90 flat rate

• FREE Shipping: On orders over $39.9

Shipping fees are calculated at checkout based on your order total. We ship to most European countries.

⏱️ Processing & Delivery Times

• Processing Time: 1–2 business days

• Estimated Delivery Time: 5–7 business days (varies by destination)

Please note: Orders are not shipped or delivered on weekends or holidays.

📦 Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can track your shipment at 17track.net or through the link in your shipping confirmation.

⚠️ Shipping Notes

• Please ensure all shipping information is correct before checkout.

• We are not responsible for delays caused by customs clearance or local delivery services.

• If your package is lost or arrives damaged, contact us at [email protected] within 48 hours of delivery.

📬 Need Help?

If you have questions or need assistance with your delivery, reach out to our customer support team:
📧 [email protected]